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Problem with user subscriptions help paypal?
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kendo
Problem with user subscriptions help paypal?  #923


baby mamber

Messages: 5
Registered: 31-12-1969

Hi guys

I have recently bought the jsubscriptions, I need help . I created a new subscription set it for two days to be active... when when a user pays for a subscription and then comes back to the site. when they click on my subscriptions to see subscriptions they have paid for. it's always non active which means I have physically go in and activate the subscriptions. This does not seem correct... if a user has paid via paypal then returns shouldn't it automatically be enabled so they can read the article...  please help

cheers kendo

 
Monday, 25 February 2008
Tanya
Re: Problem with user subscriptions help paypal?  #2245


Administrator

Messages: 81
Registered: 31-12-1969


Hello,

You should check the PayPal IPN settings. To automatically activate subscription IPN (instant payment notification) should be on (activated).

Thank you.

 
Monday, 25 February 2008
jmccann
Re: Problem with user subscriptions help paypal?  #2250


baby mamber

Messages: 5
Registered: 31-12-1969

Hi,

I had same problem and eventually got a reply bcak from support which works. Here is their reply:

In mambots/system/joomlaequipment.payprocessor.paypal.php


//$return             = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=success');
//$cancel_return      = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=fail');
$notify             = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=ipn');            
$return             = urlencode($mosConfig_live_site.'/index.php?option=com_jcs&smsg='.$JCS_ORDER_COMPLETE);
$cancel_return      = urlencode($mosConfig_live_site.'/index.php?option=com_jcs&smsg='.$JCS_ORDER_INCOMPLETE);

To

$return             = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=success');
$cancel_return      = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=fail');
$notify             = urlencode($mosConfig_live_site.'/index.php?'.jpArray2Url($param).'&pay=ipn');            
//$return             = urlencode($mosConfig_live_site.'/index.php?option=com_jcs&smsg='.$JCS_ORDER_COMPLETE);
//$cancel_return      = urlencode($mosConfig_live_site.'/index.php?option=com_jcs&smsg='.$JCS_ORDER_INCOMPLETE);


I hope this works for you.

jim

 
Tuesday, 26 February 2008
kendo
Re: Problem with user subscriptions help paypal?  #2252


baby mamber

Messages: 5
Registered: 31-12-1969

hi admin

I have enabled the ipn in paypal here is the text from paypal
PayPal's Instant Payment Notification (IPN) allows you to integrate PayPal payments with your website back-end operations.
       
Instant Payment Notification (IPN)           On

the url it returns back to is the index page of my site. does this make a difference? or do you mean set enable on one of your component?

 
Tuesday, 26 February 2008
kendo
Re: Problem with user subscriptions help paypal?  #2253


baby mamber

Messages: 5
Registered: 31-12-1969

hi admin

I have enabled the ipn in paypal here is the text from paypal
PayPal's Instant Payment Notification (IPN) allows you to integrate PayPal payments with your website back-end operations.
      
Instant Payment Notification (IPN)           On

the url it returns back to is the index page of my site. does this make a difference? or do you mean set enable on one of your component?

 
Tuesday, 26 February 2008
Tanya
Re: Problem with user subscriptions help paypal?  #2263


Administrator

Messages: 81
Registered: 31-12-1969


Hello,

You did it right. Now just check if your paypal mambot is correctly set. You should have the instruction or you can find it on paypal site. If everything is fine then subscriptions will be activated automatically.

Thank you.

 
Wednesday, 27 February 2008
kendo
Re: Problem with user subscriptions help paypal?  #2273


baby mamber

Messages: 5
Registered: 31-12-1969

where is this information in the docs?  I have done everything right from what I have read..

please point me the area I need to read in the docs? and also where paypal tells more about what is required....

thanks

 
Wednesday, 27 February 2008
Tanya
Re: Problem with user subscriptions help paypal?  #2280


Administrator

Messages: 81
Registered: 31-12-1969


Hello,

You can read it in mambot's configuration or can find the instruction on http://joomlaequipment.com/component/option,com_easyfaq/task,cat/catid,23/Itemid,77/.
I'm sorry I confused you.

Thank you.

 
Thursday, 28 February 2008
kendo
Re: Problem with user subscriptions help paypal?  #2286


baby mamber

Messages: 5
Registered: 31-12-1969

hi tanya

Ok i have read this doc over and over. I have done everything I'm aware of. I have a business account with paypal. when people pay I get the payment in my account (however I sometimes have to approve the money paid in paypal) once they pay the get redirected back the home page with index.php at end of url. Question do you need to use your primary email for paypal because I am using my login email in th mambot and this I still get the payment.  The problem is that when user pay and come back they subcribtion is not active why?   i have paid for this component and so far it is not working ?

I need help with this or a refund because it does not work ?  i am using joomla 1.13 with the latest download of jsubscriptions

 
Thursday, 28 February 2008 (Last Updated: Thursday, 28 February 2008)
Tanya
Re: Problem with user subscriptions help paypal?  #2295


Administrator

Messages: 81
Registered: 31-12-1969


Hello,

Tell me do you test it with send box? If yes, then it won't work. If not, give me your administrator account details.

Thank you.

 
Friday, 29 February 2008
kendo
Re: Problem with user subscriptions help paypal?  #2298


baby mamber

Messages: 5
Registered: 31-12-1969

sorry what is the send box ?  it seems to be working now once i increase the days to more than 2 days
I will keep an eye out to make sure it works consistent.

 
Friday, 29 February 2008
 
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